House Of V7 Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website https://houseofvseven.in operated by House Of V7 (V7 Lifestyle) (“we”, “us”, or “our”). By accessing or using our website, you agree to be bound by these Terms.

1. Compliance with Laws

• You agree to comply with all applicable laws and regulations of India while using the website, including but not limited to the Consumer Protection Act, 2019, the Information Technology Act, 2000, and applicable e-commerce regulations.

2. User Accounts

• You may create an account on our website to access certain features and services.
• You are responsible for maintaining the confidentiality of your account credentials, including your password.
• You are responsible for all activities that occur under your account.
• We reserve the right to suspend or terminate accounts found to be involved in fraudulent, abusive, or unlawful activities.

3. Intellectual Property

• The website and all content displayed on it, including but not limited to designs, logos, images, graphics, product descriptions, trademarks, and copyrights, are the property of House Of V7 or its licensors.
• No content may be copied, reproduced, distributed, modified, or used without our prior written consent.

4. Orders & Payments

• All prices displayed on the website are in Indian Rupees (INR).
• House Of V7 currently accepts prepaid orders only. Cash on Delivery (COD) is not available.
• By placing an order, you agree to provide accurate and complete information.
• We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
  
  • Product unavailability
  • Pricing or listing errors
  • Payment authorization failure
  • Suspected fraudulent activity
  • Violation of these Terms

5. Product Information & Pricing

• We strive to ensure that all product descriptions, images, pricing, and availability information are accurate.
• Minor variations in color, texture, or appearance may occur due to lighting conditions, screen settings, or handcrafted manufacturing processes.
• Prices are subject to change without prior notice.
• We reserve the right to modify or discontinue any product or service at any time.

6. Shipping, Returns & Replacements

• Shipping timelines and delivery estimates are provided in our Shipping Policy.
• Returns, replacements, repairs, and Store Credit are governed by our Return & Replacement Policy.
• Claims for damaged, defective, missing, or incorrect products must be reported within 48 hours of delivery.
• A complete unboxing video may be required to verify transit-related claims.
• House Of V7 generally offers replacement, repair, or Store Credit for eligible claims. Monetary refunds are not ordinarily provided unless required by applicable law.
• Claims submitted after the specified reporting period may not be eligible for approval.

7. Disclaimer

• The website and all services are provided on an “as is” and “as available” basis.
• We make no warranties, express or implied, regarding the operation of the website or the information, content, materials, or products included on the website.
• To the fullest extent permitted by law, House Of V7 disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

• To the maximum extent permitted by law, House Of V7 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website or products purchased through it.
• Our total liability for any claim shall not exceed the amount paid by you for the relevant order.

9. Termination

• We reserve the right to suspend, restrict, or terminate your access to the website at our sole discretion if we believe you have violated these Terms or engaged in unlawful or harmful conduct.
• Such termination may occur without prior notice.

10. Changes to the Terms

• We may update these Terms from time to time.
• Any changes will be posted on this page with immediate effect unless otherwise stated.
• Continued use of the website after such changes constitutes acceptance of the revised Terms.

11. Governing Law & Jurisdiction

• These Terms shall be governed by and construed in accordance with the laws of India.
• Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India.

12. Grievance Redressal

In accordance with applicable Indian consumer protection laws, customers may contact our Grievance Officer regarding complaints or concerns.

Grievance Officer: House Of V7 Customer Support Team

Email: care@houseofvseven.in

Alternate Email: sandip@houseofvseven.in

WhatsApp: +91 8100211106

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: care@houseofvseven.in

Alternate Email: sandip@houseofvseven.in

WhatsApp: +91 8100211106