Shipping Policy

House Of V7 Shipping Policy

Shipping Destinations

House Of V7 currently delivers across most serviceable locations within India.

You can check delivery availability for your area by entering your pincode during checkout. If courier services are unavailable in your location, we apologize for the inconvenience.

Please Note: We currently do not support shipping a single order to multiple delivery addresses. If you would like products delivered to different locations, please place separate orders for each destination.

Domestic Shipping

We offer FREE shipping across India on all prepaid orders above Rs.500 otherwise below order of Rs500/- shipping fees will be charged Rs.50/-.

For security purposes, certain courier partners may request a valid government-issued photo ID at the time of delivery, especially for high-value shipments. If the original recipient is unavailable, the person receiving the package on their behalf may be asked to provide identification to ensure secure delivery.

Shipping Partners

To ensure reliable and timely delivery, we work with trusted logistics partners, including:

• Blue Dart
• Delhivery
• E-Kart
• Ecom Express
• India Post
• XpressBees
• India Post
• Shadowfax

If you require assistance regarding the delivery of your order, please contact our customer support team.

Whatsapp No: +91 – 8100211106

Important: If you believe that your package has been tampered with before delivery, please refuse to accept the shipment and contact us immediately.

Secure Packaging

Every product undergoes thorough quality checks before dispatch.

Once approved, products are securely packed to minimize the risk of damage during transit. Orders are carefully packaged to ensure they reach you in excellent condition.

Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing your tracking details.

You can use these details to track your shipment and stay updated on its delivery status.

Delivery Timelines

Delivery times may vary depending on your location and courier service availability. However, we always strive to deliver your order as quickly as possible.

Standard Delivery

Most orders are delivered within 4–7 business days from the date of order confirmation.

Delivery timelines may be affected by factors beyond our control, including:

• Public holidays
• Weather conditions
• Natural disruptions
• Government restrictions
• Courier network delays

In the unlikely event of a significant delay, our support team will keep you informed.

Express Delivery

Express Delivery may be available for select products only in Kolkata.

Where available:

• Orders placed before 10:00 AM IST may qualify for same-business-day delivery.
• Orders placed before 2:00 PM IST may qualify for next-business-day delivery.
• Orders placed after 2:00 PM IST will be processed on the next working day.
• Delivery timelines may be extended during weekends, public holidays, or unforeseen logistical disruptions.

Availability of Express Delivery is displayed during checkout and may vary by location.

Delivery Verification

For certain high-value orders, the recipient may be required to present a valid government-issued photo identification at the time of delivery.

Accepted identification documents include:

• Aadhaar Card
• PAN Card
• Passport
• Driving License
• Voter ID Card

This verification process helps ensure safe and secure delivery of your order.

Important Information

• House Of V7 currently accepts prepaid orders only.
• Delivery timelines are estimates and may vary depending on courier operations and serviceability.
• Shipping charges, if any, are non-refundable once an order has been dispatched.

For any questions regarding shipping or delivery, please contact our customer support team.

Whatsapp No: +91 – 8100211106

Email : sandip@houseofvseven.in  |   care@houseofvseven.in